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This article introduces the Silverfin Assistant, your digital colleague designed to automatically review client files and identify key issues. The Assistant helps streamline your accounting processes by finding missing entries, spotting significant changes, and more. In this guide, you’ll learn how to activate, use, and maximise the benefits of the Silverfin Assistant.


TABLE OF CONTENTS

Key information

  • the Silverfin Assistant works best with a standardised chart of accounts across your files. Make sure you have activated the Silverfin BE Mapping list in your environment and mapped the file where you want the Silverfin Assistant to run.
  • all checks are performed automatically.
  • you can generate To Do's  based on the checks to streamline closing process.
  • if you don't see Silverfin Assistant in your file, please contact your Customer Service Manager or Silverfin Support team. 

What are the benefits of Silverfin assistant?

  • document exceptional entries: keep track of and explain unusual transactions.
  • tag colleagues for review: ensure nothing is overlooked by tagging colleagues for a second opinion.
  • request client information: Simplify advisory conversations by requesting necessary information from clients.
  • prepare for advisory meetings: Get ready for client meetings with organised documentation.

What can the Silverfin Assistant do for you?

  • find missing entries: quickly identify any entries that are missing from your files.
  • alert you to unusual balances: get notified if there are unexpected high or low balances.
  • spot significant changes: detect important changes in financial ratios.
  • check general ledger updates: find missing updates in your general ledger accounts.
  • list missing data requests: see which pieces of information are still needed.
  • suggest advisory conversation points: Get ideas for starting discussions with clients.

When to use the Silverfin assistant?

  • during closing preparation: create to-dos to ensure a smooth closing process and reduce errors or missing data.
  • during closing review: utilise documented preparations and additional checks (e.g., margins, financial ratios, changes) to confirm accuracy.
  • for interim results or advisory: manage central documentation (e.g., depreciation, other periodic costs and revenues), prepare for interim reviews, and identify opportunities for advisory conversations.

How to activate the Silverfin Assistant?

Silverfin Assistant can be activated on 2 levels:

File overview level

  • click on the 'Action' button to run the Assistant.

Workflow level

  • enter the template 'Silverfin Assistant - Follow-up' to run the Assistant.

  • click the button 'Start Silverfin Assistant'. If your file isn’t mapped yet, map it first using BE Mapping List. The Assistant gathers data and works best with a mapped file.


A red triangle indicates that you haven't reviewed the overview of Silverfin Assistant checks at least once.


How to proceed with Silverfin Asistant?

Checking for deviations

  • when you run Silverfin Assistant, it will display a list of potential deviations in your file, such as missing entries or incomplete accounts.
  • checks are period specific and applicable to period you are currently in.

Taking action

  • create a To Do's based on check: Click on the check to add a To Do and notify a user. It will have an impact on progress bar of the workflow.
  • consult communication panel: View To Do's and the Assistant's suggestions and recommendations in the Communications side panel. 
  • dismiss: remove the check from the list for the current period. 
  • hide: Grays out the check. Hidden checks remain visible until you refresh the page. If you accidentally hide a check, you can make it visible again by clicking on the check and selecting 'This is indeed a good check'. 
  • use the 'Feedback' button to provide suggestions for improvements.
If you have any questions or need further explanation, contact your Customer Success Manager.