| User Roles |  Admin | ✗Staff contributor | ✗External contributor | ✗Pulse user |
As an Admin user in Silverfin, you may encounter situations where you need to update a user’s email address. However, Admin users cannot change email addresses directly. This is reserved for the Silverfin Support team.
How do I request an email address change?
To request a change, follow these steps:
- Contact Support: reach out to the Silverfin Support team via chat, or send an email to support@silverfin.com.
- Provide Details: share the user’s name, together with their current and new email address.
- Confirmation: you’ll receive confirmation once the update is complete.
Email addresses must be unique - it is not possible to have two users with the same email address within one firm.