User Roles Admin✗Staff contributor ✗External contributor ✗Pulse user 

If your Silverfin synchronisation with Horus has been interrupted - for example because access rights were revoked or the connection expired - your data remains safe, but the sync needs to be re-established.

To restore the synchronisation with Horus at firm level, follow these steps:

  1. Click Syncs in the left panel, under Firm configuration.
  2. Click the Horus sync that needs reconnecting.
  3. Click the Reconnect button for that sync.
  4. You will be redirected to the Horus login page. Enter your credentials to re-establish the connection.
  • If the login page of Horus does not open, it may be because you are already logged in.
  • Only users with admin rights can re-authenticate synchronisation at firm level.

Once these steps are completed, the synchronisation between Silverfin and Horus resumes automatically.