support

User Roles

Admin

✗ Staff contributor

✗ External contributor

✗ Pulse user

When a colleague leaves the company, the communication they created might still be in the system. Fortunately, there is a way to remove this communication.

TABLE OF CONTENTS

• Step-by-Step Instructions
  • Deactivate the User
  • Remove Communication

Step-by-Step Instructions

1. Deactivate the user

   • Only admin users can do this.
   • Go to the user details at firm level, select the correct user. 
   • Click on 'Deactivate' to make the user inactive.

2. Remove communication

   • Once the user is deactivated, any admin user can remove the communication from that user.
   • Go to the relevant file and delete the communication added by the inactive user.