| User Roles |  Admin |  Staff contributor |  External Contributor | ✗Pulse user |
In certain situations, you can adjust your fiscal year, as detailed in the following article. If you receive a pop-up error asking you to adjust underlying ledgers, please contact our agents. This message indicates that our support team needs to make adjustments to the ledgers in the background.
When you contact support, please provide the following details:
- Link to the client file
- First financial year (DD/MM/YYYY) - (DD/MM/YYYY)
- Current financial year (DD/MM/YYYY) - (DD/MM/YYYY)
- New financial year required (DD/MM/YYYY) - (DD/MM/YYYY)
- Should the subsequent years be adjusted as well?
This information is necessary for our Support to make the amendments accurately and prevent errors.